but939 Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the but939 platform, including everyone who visits the website, registers an account, deposits PKR, places bets or uses any other feature of the platform. "but939", "we", "us" and "our" refer to the but939 platform and its operating team.

By registering a but939 account or using the platform in any way, you confirm that you have read this policy and agree to the collection and use of your information as described here. This policy should be read alongside the but939 Terms and Conditions, which govern the overall use of the platform.

We review and update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised date. Continued use of but939 after an update is published constitutes acceptance of the revised policy.

2. Data We Collect

but939 collects information across a few categories depending on how you interact with the platform. Here is a breakdown of what we collect and where it comes from.

2.1 Information You Provide Directly

• Name, date of birth and contact details provided during registration.
• Identity documents submitted for account verification purposes.
• Support communications — messages you send to the but939 support team.
• Preferences and settings you configure within your account.

2.2 Information Collected Automatically

• Device type, operating system and browser version used to access but939.
• IP address and approximate geographic location.
• Pages visited, session duration, game activity and betting history.
• Login times, session frequency and platform navigation patterns.

2.3 Information from Payment Providers

When you make a PKR deposit or withdrawal through JazzCash, Easypaisa, Raast, bank transfer or debit card, we receive confirmation and reference data from the payment processor. We do not receive your full wallet PIN, bank password or card CVV — those remain within your own payment app or bank. but939 only receives the transaction confirmation details needed to credit your account.

3. How We Use Your Data

Every piece of data collected at but939 has a specific purpose. We do not collect data for the sake of it. The main reasons we use your information are:

but939 does not use your data to make automated decisions that significantly affect you without the possibility of human review. If you have a concern about how a decision affecting your account was made, contact support to request a manual review.

4. Payment Data & PKR Transactions

Given that but939 is a PKR-native platform serving Pakistan players, payment data handling deserves specific attention. Here is exactly how your financial information is treated.

4.1 JazzCash and Easypaisa

Deposits via JazzCash and Easypaisa use verified merchant integrations. When you initiate a transfer in your JazzCash or Easypaisa app, but939 receives a transaction confirmation from the payment network — this includes the amount, timestamp and transaction reference. but939 never receives your mobile wallet login credentials, PIN or linked CNIC details. The authorisation happens entirely within your own app.

4.2 Bank Transfer and Raast

For IBFT bank transfers and Raast payments, but939 receives the standard bank transfer confirmation including sender name, amount and reference. This information is used solely to credit your account and reconcile the transaction. Bank account numbers are stored in masked form where system records require it.

4.3 Transaction History

Your full transaction history — deposits, withdrawals, bets and winnings — is retained in your but939 account for as long as your account is active. This history is accessible to you through the account panel. It is also used by but939's support team to resolve transaction disputes.

5. Data Sharing

but939 does not sell your personal data to any third party. The only circumstances in which your information may be shared with outside parties are:

• Payment processors: JazzCash, Easypaisa, Raast network, banks and card payment gateways require transaction data to process your PKR deposits and withdrawals. Only the minimum data necessary for each transaction is shared.
• Identity verification providers: Third-party KYC (Know Your Customer) services may receive identity document details when account verification is required. These providers are bound by strict data handling obligations.
• Platform infrastructure providers: Cloud hosting, security monitoring and analytics services that operate the but939 platform may process data on our behalf under confidentiality agreements.
• Legal and compliance obligations: If required by applicable law, court order or legitimate regulatory request, but939 may be required to disclose account or transaction information to relevant authorities.
• Fraud prevention: In cases of suspected fraud or financial crime, information may be shared with fraud prevention networks or law enforcement as appropriate.

Any third party that processes data on behalf of but939 is contractually required to handle it securely and only for the specific purpose for which it was shared. We do not authorise third parties to use your data for their own marketing or commercial purposes.

6. Cookies & Tracking Technologies

but939 uses cookies and similar tracking technologies to keep the platform working correctly and to understand how players use it. Here is what you should know.

6.1 Essential Cookies

These cookies are required for the platform to function. They manage your login session, keep your account secure and remember your preferences between visits. Disabling these in your browser will prevent the platform from working properly.

6.2 Analytics and Performance Cookies

These help but939 understand which parts of the platform are used most, how long sessions last, and where technical problems occur. The data collected through these cookies is aggregated and does not identify individual players by name.

6.3 Managing Cookies

You can manage or disable cookies through your browser settings. Most modern mobile and desktop browsers allow you to block or delete cookies, though doing so may affect how certain parts of the but939 platform function. Platform functionality is not affected by blocking analytics cookies — only essential session cookies are required for normal use.

7. Data Retention

but939 retains your personal data for as long as your account is active and for a reasonable period after account closure to fulfil legal, compliance and dispute resolution obligations. Specific retention periods vary by data type:

• Account registration data and identity verification records: retained for the duration of account activity plus a minimum period after closure.
• Transaction records (deposits, withdrawals, bets): retained for a minimum period required for financial and dispute resolution purposes.
• Support communications: retained until the relevant issue is resolved and for a reasonable period thereafter.
• Analytics and session data: retained in aggregated form; individually identifiable session logs are retained for a shorter period.

When data is no longer needed for its original purpose and no legal obligation requires its retention, it is securely deleted or anonymised. Anonymised data (where all identifying information has been removed) may be retained indefinitely for platform analytics purposes.

8. Security Measures

but939 applies industry-standard security measures to protect your personal data and PKR account balance. These include:

• SSL/TLS encryption on all data transmitted between your browser and the but939 platform.
• Encrypted storage of sensitive account data including passwords (stored as hashed values, never as plain text).
• Two-factor authentication available to all registered accounts and actively recommended.
• Access controls ensuring that staff can only access personal data relevant to their specific role.
• Regular security reviews and monitoring for unusual access patterns or system vulnerabilities.
• PCI-compliant card payment processing through an accredited payment gateway.

While but939 takes all reasonable precautions, no online system can guarantee absolute security. You also have a responsibility to keep your account credentials secure — do not share your but939 password with anyone, and enable two-factor authentication from your account settings if you have not done so already.

9. Your Rights Over Your Data

As a but939 account holder, you have the following rights with respect to the personal information we hold about you. You can exercise these rights by contacting the but939 support team.

10. Minors

but939 does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adults. If during account verification it becomes apparent that a registered user is under 18, the account will be closed immediately, any deposits will be returned and all associated data will be removed from active platform records.

If you are a parent or guardian and believe a minor has registered at but939, please contact support immediately with the relevant account details. We will investigate and act promptly.

11. Policy Updates

but939 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data handling practices. When significant changes are made, the updated policy will be posted on this page with a revised effective date. We may also notify registered players through the platform's messaging system when changes are material.

Continued use of but939 after a policy update constitutes your acceptance of the updated terms. If you disagree with a change to the Privacy Policy, you may close your account and request deletion of your personal data by contacting support.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the but939 customer support team. Support is available 24/7 through the help channel within your but939 account.

For privacy-specific enquiries, the platform contact email is: [email protected]

We aim to respond to all data-related enquiries within a reasonable timeframe. Complex requests such as full data exports may take additional time to prepare, and we will keep you informed of progress throughout.