Legal & Platform Rules

but939 Terms and Conditions

These terms cover everything you need to know about using the but939 platform — your account, PKR deposits, bonuses, gameplay rules and what happens when things go wrong. Please read them before you register or start playing.

Last updated: June 2026 English (en-PK)

Important: By registering an account at but939 or using any part of the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between but939 ("the platform", "we", "us") and any individual who accesses, registers with, or uses the but939 website and services ("you", "the player", "the user"). Accessing any part of the but939 platform — including browsing the site, creating an account, depositing PKR, or placing any bet — constitutes full acceptance of these Terms.

These Terms should be read alongside the but939 Privacy Policy and the Responsible Gaming page, both of which form part of the agreement between you and the platform. In the event of any conflict between these documents, these Terms take precedence unless specifically stated otherwise.

but939 reserves the right to update or amend these Terms at any time. Continued use of the platform after any update is posted constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

2. Eligibility

Age Requirement: You must be at least 18 years of age to register or use but939 in any capacity. The platform does not permit access to individuals under 18 under any circumstances.

To use but939, you must:

  • Be at least 18 years old at the time of registration.
  • Be registering as an individual on your own behalf, not on behalf of another person or entity.
  • Not be acting as an agent or representative for a third party without prior written consent from but939.
  • Have the legal capacity to enter into a binding agreement.
  • Not have previously been excluded or banned from but939 under these Terms or a prior version of them.

but939 may request identity verification documents at any point during the registration process or during the lifetime of your account. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or suspension until the verification is completed.

3. Your Account

3.1 Registration

You are permitted to hold one account at but939 only. Creating multiple accounts — whether under the same name, the same device, the same payment method or the same household — is strictly prohibited and will result in the closure of all associated accounts and potential forfeiture of any balance held within them.

During registration you are required to provide accurate, truthful and complete information. This includes your name, date of birth and contact details. Providing false information is grounds for immediate account closure.

3.2 Account Security

You are fully responsible for maintaining the confidentiality of your but939 login credentials. Do not share your username or password with anyone. but939 will never ask for your full password through any communication channel. If you believe your account has been accessed without your permission, contact support immediately so that your account can be secured.

but939 offers two-factor authentication as an additional account security measure. You are strongly encouraged to enable it from your account settings.

3.3 Account Closure

You may request closure of your but939 account at any time by contacting customer support. but939 reserves the right to close accounts that are found to be in breach of these Terms, involved in fraudulent activity, or used to circumvent platform security measures.

Any PKR balance remaining in a legitimately held account at the time of voluntary closure will be processed for withdrawal to your registered payment method, subject to the platform's standard withdrawal procedures.

4. Deposits & Payments

but939 accepts PKR deposits only. All transactions on the platform are conducted in Pakistani Rupees. The following payment methods are currently supported: JazzCash, Easypaisa, Raast instant interbank transfer, standard bank transfer (IBFT), Pakistan-issued debit cards and mobile wallets.

4.1 Deposit Processing

Deposit processing times vary by payment method. JazzCash and Easypaisa transfers typically reflect within a few minutes. Bank transfers and IBFT payments may take up to thirty minutes during standard banking hours. but939 does not charge platform-side deposit fees; however, your payment provider may apply their own transaction charges independent of the platform.

4.2 Deposit Limits

Minimum and maximum deposit amounts are specified for each payment method on the but939 Deposit page. These limits may vary by account verification level and are subject to change. Players can also set personal deposit limits from their account settings — a feature but939 actively encourages as part of responsible gaming practices.

4.3 Responsibility for Deposits

You are solely responsible for ensuring that the payment details you enter during a deposit are correct. but939 cannot reverse a deposit that has already been processed to an incorrect account. Always keep your payment transaction reference in case a deposit does not reflect as expected.

Funds deposited at but939 are for use on the platform only. but939 does not pay interest on deposited funds and deposits are not treated as investments or savings.

5. Withdrawals

Withdrawals at but939 are processed in PKR to the payment method registered on your account. Withdrawals are generally processed to the same method used for your most recent deposit, subject to the platform's verification requirements.

but939 may require identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above certain thresholds. Processing times depend on the payment method selected and are clearly indicated during the withdrawal request process.

  • Withdrawals are only available to verified accounts in good standing.
  • Accounts that have been flagged for investigation may have withdrawal processing paused pending resolution.
  • Bonus funds are subject to specific wagering requirements before they can be withdrawn — see Section 6.
  • but939 reserves the right to request additional documentation to confirm the source of funds before processing large withdrawals.

6. Bonuses & Promotions

but939 may offer bonuses, promotional credits and other incentives to players from time to time. Each bonus offer has its own specific terms, including wagering requirements, eligible games, expiry dates and minimum deposit amounts. These specific terms are communicated at the time the offer is made and form part of these Terms when a bonus is accepted.

6.1 Wagering Requirements

Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. The wagering requirement multiplier and eligible game contributions vary by promotion and are stated in the specific offer terms. Attempting to withdraw bonus funds before completing wagering requirements will result in the bonus amount being forfeited from the withdrawal.

6.2 Bonus Abuse

but939 takes a straightforward approach to bonus terms — they exist to give players genuine added value, not to be exploited through systematic low-risk betting strategies designed purely to clear wagering requirements. Accounts found to be engaging in bonus abuse may have bonuses voided and may be restricted from future promotional offers.

Bonuses are limited to one per player, per household, per device and per payment method. Creating multiple accounts to claim the same bonus multiple times is prohibited and will result in account closure and forfeiture of any related funds.

7. Gameplay Rules

All games available at but939 — including Live Casino, Slot Games, Casino titles, Sports Betting, Betting, and Fish Games — are subject to their individual game rules as displayed within each game or game section. In all cases, the game result is final once confirmed by the platform system.

7.1 Sports & Betting

Bets placed on Cricket, PSL, T20 internationals, Football, Esports and other sports markets are governed by the specific Sports Betting rules applicable to each market. Bets are settled based on official results from recognised sports governing bodies. but939 reserves the right to void bets in cases of obvious error, system malfunction or irregular market activity.

7.2 Casino & Live Casino

Casino and Live Casino game results are determined by certified random number generation (RNG) systems or by real-time dealer action in Live Casino. but939 does not manipulate game outcomes. In the event of a technical fault mid-game, bets will be handled in accordance with the platform's fair play policy — typically either the bet is voided and the stake returned, or the round is completed if a result can be fairly determined.

7.3 Fish Games

Fish Games at but939 are arcade-style games with RNG-based creature spawn patterns and outcomes. The payout for each kill is based on the creature's multiplier applied to your bullet cost at the time of the killing shot. Game credits and results are final once the round is complete.

8. Prohibited Conduct

The following activities are strictly prohibited at but939. Engaging in any of them may result in account suspension, permanent closure and forfeiture of any balance:

  • Using automated software, bots or any scripted tool to interact with the platform or place bets.
  • Exploiting technical errors, glitches or unintended platform behaviour for financial gain.
  • Collusion with other players to gain an unfair advantage in any game or betting market.
  • Using the platform for money laundering, fraud or any other financial crime.
  • Registering or using an account on behalf of another person without authorisation.
  • Providing false, misleading or fraudulent identification documents.
  • Attempting to access or tamper with platform systems, databases or security measures.
  • Creating multiple accounts for any reason, including claiming multiple bonuses.

but939 cooperates with relevant authorities and may share account and transaction information as required by applicable law in cases involving fraud, financial crime or other serious violations.

9. Responsible Gaming

but939 is committed to providing a safe and responsible gaming environment for Pakistan players. The platform provides tools including deposit limits, session time reminders and self-exclusion options. These tools are available to every account holder through the account settings panel.

If you are concerned about your gaming habits — or the habits of someone you know — please visit the Responsible Gaming page for practical guidance on budgeting, self-assessment and taking breaks. Self-exclusion requests are acted upon promptly and take effect across all game sections of but939 simultaneously.

but939 is strictly an adults-only platform. If you suspect a minor is attempting to use the platform, please contact support immediately.

10. Privacy & Data

but939 collects and processes personal data as described in the Privacy Policy. By using the platform, you consent to the collection and use of your information in accordance with that policy. Your data is used to operate your account, process PKR transactions, verify your identity and communicate with you about your account and the platform.

but939 does not sell your personal data to third parties for marketing purposes. Data is shared only with payment processors, identity verification providers and other service partners necessary to operate the platform — all of whom are bound by confidentiality obligations.

11. Liability

but939 provides the platform on an "as is" basis. While the platform aims for continuous availability, but939 does not guarantee uninterrupted access and accepts no liability for losses arising from downtime, technical faults or connectivity issues beyond its control.

To the maximum extent permitted by applicable law, but939's liability to any player is limited to the PKR amount of that player's deposit balance at the time a verified claim arises. but939 is not liable for indirect, consequential or incidental losses of any kind resulting from use of the platform.

It is the player's responsibility to ensure that they are aware of and comply with any local rules or restrictions applicable to their use of the platform. but939 does not provide legal advice and does not warrant that use of the platform is lawful in any specific jurisdiction.

12. Changes to These Terms

but939 may update these Terms and Conditions at any time. When material changes are made, the updated Terms will be posted on this page with a revised "last updated" date. It is your responsibility to review the Terms periodically. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

If changes are significant, but939 may also notify registered players through the platform's messaging system or the email address on record. However, notification is a courtesy and does not affect the binding nature of the updated Terms from the date they are posted.

13. Contact

If you have any questions about these Terms and Conditions, please contact the but939 customer support team. Support is available 24/7 and can assist with questions about account rules, bonus terms, payment processes and platform usage. You can reach support through the help channel within your but939 account.

For general enquiries, the platform contact email is: [email protected]

Key Rules at a Glance

Six important points every but939 player should know before getting started. These do not replace the full Terms above — they are a summary of the most commonly relevant rules.

18+ Only

but939 is strictly for adults. You must be 18 years of age or older to register and use any part of the platform. Age verification may be requested at any point.

One Account Per Player

Each individual may hold only one but939 account. Duplicate accounts — regardless of the reason — result in all related accounts being closed and balances potentially forfeited.

PKR Transactions Only

All deposits, balances and withdrawals at but939 are in PKR. JazzCash, Easypaisa, Raast, bank transfer and debit cards are the accepted deposit channels. No foreign currency is needed.

Bonuses Have Wagering Requirements

Bonus funds cannot be withdrawn until the stated wagering requirement is met. Each promotion carries its own specific terms. Always check the offer terms before claiming a bonus.

Keep Your Account Secure

You are responsible for your login credentials. Enable two-factor authentication from your account settings. but939 will never ask for your full password through any message or support channel.

Responsible Gaming Tools Available

Deposit limits, session timers and self-exclusion are built into every but939 account. Use them to keep your gaming within a budget and timeframe that works for you personally.

Terms FAQ

No. but939 is strictly an adults-only platform. The minimum age to register or use any part of the platform is 18 years. If age verification reveals that a registered account belongs to someone under 18, the account will be closed immediately and any deposits refunded in full. but939 takes this requirement seriously and may request documentation to verify age at any stage of the account lifecycle.

Creating multiple accounts at but939 is a breach of these Terms regardless of the reason. When duplicate accounts are identified, but939 reserves the right to close all related accounts and forfeit any bonus funds or winnings derived from the additional accounts. Legitimate balances on the original account may be processed for withdrawal at but939's discretion following investigation. The simplest advice is to contact support if you have any issue with your existing account rather than creating a new one.

Wagering requirements apply specifically to bonus funds — not to the PKR you deposit from your own pocket. Your deposited balance can typically be withdrawn at any time subject to standard verification requirements. Bonus funds are separate and must meet their wagering requirement before they are available for withdrawal. The specific terms of each promotion will clarify how deposited and bonus funds are treated within that offer.

but939 may update these Terms at any time and will post the updated version on this page with a new effective date. For significant changes, the platform will typically notify registered players through the platform's messaging system. However, it is your responsibility to check these Terms periodically. Continued use of the platform after an update is posted means you accept the updated Terms.

First wait the full processing window for your chosen method — a few minutes for JazzCash and Easypaisa, up to thirty minutes for bank transfers. If your balance still has not updated, note the transaction reference number from your payment app (JazzCash receipt, bank confirmation etc.) and contact but939 customer support. Support can trace the transaction from the reference and manually credit your balance if the funds have arrived on the platform's end. Do not send a second payment before contacting support.

Ready to Get Started? Register at but939

Registration is free and takes under two minutes. Fund your account in PKR via JazzCash, Easypaisa or bank transfer and start playing Live Casino, Slots, Cricket Betting and more.

JazzCash Easypaisa Raast Bank Transfer Debit Card